At Touch Ready, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services. By using our website www.touchready.com.bd, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to provide better services and improve your shopping experience. This includes:
Personal Information
Name, address, phone number, and email address.
Payment details (e.g., credit/debit card information) when you make a purchase.
Delivery preferences and order history.
Non-Personal Information
Browser type, device details, and IP address.
Website usage patterns and preferences through cookies and analytics tools.
2. How We Use Your Information
Your information helps us provide and enhance our services. We may use your data to:
Process and deliver your orders.
Communicate updates, offers, and promotions.
Respond to your inquiries and provide customer support.
Analyze website traffic and improve user experience.
Detect and prevent fraudulent activities.
3. Sharing Your Information
We respect your privacy and will never sell or share your personal information without your consent. However, we may share your data with:
Service Providers: Trusted third-party vendors for payment processing, delivery, and analytics.
Legal Authorities: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These cookies help us:
Remember your preferences and shopping cart.
Understand how visitors interact with our website.
Deliver personalized recommendations and advertisements.
You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, loss, or misuse. These include:
Encryption of sensitive information during transmission.
Secure servers and firewalls to store your data.
Regular security audits and updates.
However, no online platform is entirely foolproof. We recommend safeguarding your account by using strong passwords and monitoring your account activity.
6. Your Rights
You have the right to:
Access and Update: Review and correct your personal information.
Opt-Out: Unsubscribe from promotional communications at any time.
Data Deletion: Request the removal of your data, subject to legal and contractual obligations.
7. Children’s Privacy
Touch Ready does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Email: Touchreadybd@gmail.com
Phone: +8801915130215
Address: Mirpur 12, Dhaka-1205
Touch Ready – Protecting Your Privacy, Always.